| Technical Info, Q&A | |
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If you need more information,
please contact you local sales team. For technical issues,
please contact Support.
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1 |
Q: What is pullulan? How it is made? Chemistry of pullulan? |
| A: Click here to see the answers. | |
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2 |
Q: What is HPMC? How it is made? Chemistry of HPMC? |
| A: Click here to see answers. | |
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3 |
Q: Could you provide technical data of your capsules? |
| A: Yes, contact us for updated copy. | |
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4 |
Q: Do you have Kosher Certificates? |
| A: Contact us for updated copy. | |
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5 |
Q: Do you have Halal Certificate? |
| A: Contact us for updated copy. | |
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6 |
Q: How do you make delivery in hot
and cold days? |
| A: We always use refer truck to make delivery year round, to make sure customers has the best user experience. | |
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7 |
Q: If we have problem using your
capsules, what to do? |
| A: If the issues are caused by our capsules, we will take it back and arrange for replacements immediately. Please call your sales representative first. | |
| 8 |
Q: Are you vegetable capsules non-GMO
certified |
| A: Yes, please ask your sales representative for certificate. | |
| 9 |
Q: Is your manufacturing facility GMP complying? |
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A: Yes, we are. As a matter of fact, we are pharmaceutical
GMP with less than 100,000 particles/Cubic meter clean level.
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